SSTA

Millions of rands are written off annually in South Africa as security losses e.g. loss of life, loss through injury, loss of production, loss of job and so forth. Although it is impossible to know exactly how much money is lost through security losses, we are probably right in assuming that the real monetary losses are far in excess of the known losses.
In terms of current practice in South Africa, security losses are absorbed by insurance cover. The last two decades, however, there has been greater drive to prevent or combat security losses by introducing well tried security measures and devising lasting security programs. It was in the seventies; however, the security awareness began to gain momentum. With the rise of a new generation of security personnel, who took over from night watchmen with knobkerries. These new security men possess security knowledge through study and experience. Moreover, both the public and private sectors are becoming aware of the fact that the earlier concept of security has become obsolete. New ideas concerning loss control, contingency plans, emergency procedures etc. are being introduced.
This development resulting in sophisticated security aids which, coupled with new knowledge, began to be introduced. Security started being involved, while security awareness, brought about by continuing security threat, was given further though. This in turn resulted in deeper investigation into security problems, leading to stricter security measures.
As a result of this, Situational Security Training Academy management will not leave the vital function of security control in the hands of inefficient staff.

• Executive Summary

The founding member of Situational Security Training Academy, M.L. Maquba is well versed in the security business through experience and security training as well. After establishing the academy as one that provides quality training and one that meets and satisfies the customers’ requirements, we have also started to trade with private companies and we are now negotiating with government, local authorities, universities, hospitals and property development. We have also ensured that our business management is on sound footing by employing the service of professional personnel for this function.
We are a dynamic and growing business committed to both customer excellence and employee wellbeing. This is demonstrated by our service excellence approach. The approach we use is one of dual involvement by both the clients we associate with and our people. Our people are educated to understand the business of our clients and their own personal contribution towards supporting and adding value to our customer’s business.
We believe in self-discipline and self-management. Work is organised to be motivating, challenging and interesting. Our people have the opportunity to influence decision-making. They are responsible for their contribution to the organisation’s performance and operate with an understanding of our business. Our specific management approach depends on our people being our biggest asset and the typical personnel profile that we strive for stated in the following information:

• What is our business?
• We are in a business of providing security training of well-trained trained personnel ranging from training security officers and armed response teams. We advise in the improvement of systems.
• We are in the business of providing security training to government, private companies, etc.

• What makes us unique?
• Understanding customers’ needs
• Understanding labour market
• Relevance
• Customer driven
• Expertise
• Quality service
• Networking and alliancing

• Our Vision

Situational Security Training Academy was developed with an aim of ensuring peace of mind to our client by protecting their profit and personal life. We aim to provide security training to the private sector, the public sector and government organisations in South Africa. Moreover we want to share in the market that is created by our government through privatisation. This is the biggest challenge for Situational Security Training Academy.

• Our Mission

We have dedicated ourselves to merge the needs of the broader industry with the skills that are are available in the labour market, providing solutions arising from security approach if needed by the PSIRA, SASSETA, PFTC and SAPS. The approach will be determined by the circumstances within the security industry. Our security personnel’s professionalism is measured by the manner in which they:

• Perform their duties
• Exercise loss control
• Better their qualifications
• Improve their security knowledge
• Devote themselves to their duties

• Our Values
• We are sensitive to our image with our customers, our staff and the general public
• Commitment to our customers is considered and we shall at all times strive to meet our commitments
• A systematic approach to the training and development of our people is paramount while adherence to a high standard of business conduct and civic responsibility are a necessity.

• SOP

Our SOP is flexible because our customer’s requirements are not the same from place to place. The customer must be approached to determine their specific needs and detailed method of dealing or handling specific issues. The client must be requested to provide stats of incidents. The procedure will include the following:

• Communication channel
• Safety rep
• Schedule of safety meetings
• Meeting with customers
• Writing reports to customers
• Emergency drills ranging from the following:
• Robbery
• Fire on the premises
• Bomb
• Hostile attacks
• Civil disturbance adjacent to our customer’s premises